African Women's Development Fund (AWDF)
Operations Officer
Description
Are you a dynamic individual with experience in Salesforce administration and interested in supporting the redesign and maintenance of other technology improvements, planning, communication, testing and troubleshooting, documentation and training? Are you excited about supporting the project management initiatives including organisational planning processes and coordination as the administrator of the Project Management Tool (Asana)? Are you keen to contribute to organisation-wide project management through the project management tool, tracking and collaborating across the organisation to ensure AWDF delivers on its commitments both internally and externally? We would like you to join our team!
The Operations Officer will work in close collaboration across the organisation with programmes and operations teams to support AWDF’s grant application and donor management information and process flow, to continually improve and enhance our Salesforce platform as an integrated system, gathering requirements and feedback, designing scalable best practice and integrated solutions, and managing the product road map with the support of external consultants. AWDF’s Salesforce user experience is of great importance to the organisation, therefore the Operations Officer should be committed to and enjoy all aspects of user management including training, and designing solutions with user satisfaction as a priority. The Officer also supports the project management initiatives including organisational planning processes and coordination as the administrator of the Project Management Tool (Asana). The Officer reports to the DoO and DoP and her/their role is crosscutting between Programmes and Operations.
Think you have what it takes but not sure you check every box? Research shows that while men apply to roles when they meet an average of 60% of the criteria, women often only apply when they meet every requirement. If you are hesitating, apply!
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