

One Acre Fund
Supply Chain Systems and Data Analytics Specialist








Description
Responsibilities
Develop Power BI Reports:
• Build the scoped pipeline of new reports to support actionable insights for decision-making.
• Troubleshoot and maintain existing Power BI reports to implement tweaks and adjustments based on user needs.
Manage Tech Service Desk Daily Operations:
• Ensure prioritization, escalation and resolution of issues, being the first point of contact for critical service desk matters.
• Manage service desk workflows, track performance, and ensure follow-up on all service requests.
Systems Implementation & Testing Support:
• Collaborate with IT, Business Analysts, and other departments to ensure successful implementation of new systems.
• Lead testing phases for new system features, working with relevant teams to validate functionality.
• Support post-implementation reviews and follow-up actions for system improvements.
Systems User Training & Change Management Support:
• Develop and deliver training materials to end-users for newly implemented systems and updates.
• Lead user training sessions and ensure support post-training.
• Help guide change management initiatives to ensure smooth transitions during system upgrades or changes.
Documentation Support for Business Analysts:
• Provide documentation support for Business Analysts during system analysis and project documentation phases.
• Ensure all necessary documentation is up-to-date and communicate system specifications, user manuals, and troubleshooting guides.
Seasonal Operations:
• Lead Farmer Inputs Season Operations Calendar to ensure all important milestones are triggered.
• Own Stakeholder collaboration to ensure efficient coordination of respective actions from each team.
• Conduct Forecast vs. Actuals analysis for post-season reviews.
Career Growth and Development
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.
Qualifications
Across all roles, these are the general qualifications we look for. For this role specifically, you will have:
Think you have what it takes but not sure you check every box? Research shows that while men apply to roles when they meet an average of 60% of the criteria, women often only apply when they meet every requirement. If you are hesitating, apply!